No emergency housing

Unfortunately we do not offer WINZ quotes for emergency housing. We are a family friendly motel.

Stay your way

New Deluxe rooms, friendly alpacas, and a private kitchen and bathroom in every room.

Alpacas
Alpacas

Alpacas

Meet our friendly alpacas and enjoy the open lawns and gardens. Complimentary alpaca feed is available at check-in.

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Deluxe
Deluxe

Deluxe

Settle into a modern Deluxe studio or family room, with air conditioning and your own kitchen and bathroom.

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Kitchens
Kitchens

Kitchens

Cook at your own pace. Every room has a full private kitchen, with space to make yourself at home.

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Bathrooms
Bathrooms

Bathrooms

Every room has its own private bathroom. Spa-bath and accessible options are available in selected Deluxe rooms.

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Trusted by guests around the world

Rotorua Attractions

Rotorua is the heart of New Zealand tourism and has a lot happening

Frequently asked questions

What are your Reception hours?

Our reception is open daily from 9:00am to 7:00pm. Our manager lives on site and can be reached 24 hours a day on +64 27 966 6696 if you need urgent assistance.

When can I check in?

Check-in time is normally after 2:00pm, though our rooms are normally ready by 1:00pm.

When do I need to check out?

Check out time is 10:00am. If you need to stay later, please make arrangements with our Reception team.

Do you have off street car parking?

We provide complimentary undercover and outdoor car parks for all guests.

Can I bring my dog?

Yes. Dogs and cats are welcome in our pet-friendly Classic range, which includes the Large Two-Bedroom Apartment. Our Deluxe rooms are pet-free. Please check the individual room description when booking. Pets must remain on a leash or under effective control in all outdoor and shared areas.

I'm not arriving until after 7:00pm. How do I check in?

Please advise our Reception team on +64 7 357 4717 or +64 27 966 6696, and we will advise you how to check in and collect your key.